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Frequently Asked Questions  
       
   
  1. What are Prerequisites?
  2. What are the Basics?
  3. What does equivalent mean?
  4. When do I register?
  5. When is the next catalog?
  6. What skills are required to get a job?
  7. What is the Refund Policy?
  8. What is the policy for inclement weather?
  9. Why didn't the college contact me about a course change?
  10. What requirements are there to register for a credit-free course?
  11. How can I register?
  12. Is there help if I have a disability?
  13. How can I get a catalog mailed to me?
  14. Parking and Facilities
  15. Where will my course meet?
  16. Is there a required textbook?
  17. What if my course or a class meeting is changed or canceled?
  18. I have never used a computer, which course should I sign up for?
  19. I do not know how to type that well, should I register for the Typing For Beginners course
  20. What should I take if I have never used a mouse or a Windows application but I have used computers before?
  21. I work with computers at the office, and have recently purchased one for the home. Which course should I take; Computers Made Simple or the Windows 2000?
  22. Can I make up a class?
  23. Do you offer Career Counseling?
  24. How old must a student be to take computer classes?
  25. What is your class overbooking policy?
  26. Is there Financial Aid for Continuing Education courses?
  27. I have lost my Certificate of Completion for a Continuing Education course or Proficiency Certificate, can I get a new one?
 
       
 

What are Prerequisites?

Prerequisites are skills you have already learned in another course, on the job, or from another source. If a course lists prerequisites, you will need those skills in order to be able to keep up in class and get the most from your learning experience.

We have carefully addressed the entry skill levels of all our classes. By having achieved these skills before taking a class your learning experience will be much more enjoyable and fulfilling.

Please read each course description carefully to be sure you have completed all the required prerequisites. There are no placement or entry tests given for credit-free courses. It is your responsibility to be sure you have achieved the required level of experience before you register for a class. It is the policy of Naugatuck Valley Community College, Continuing Education that refunds are not granted after the first class meeting of a course.

If you have any further questions about your level of experience please contact the staff of the Computer Training Office:

Teri Smith (203) 596-2191
tsmith@nvcc.commnet.edu

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What are the Basics?

Basic computer skills are essential as you progress through each level of computer training. To help you achieve all the necessary skills, we have developed the Basic Computer Proficiency Certificate. Use this certificate for a guide line as you are deciding if you have the basic skills, or prerequisites, required for the course or courses you are interested in.

The courses required for the certificate are (they are listed in the order they should be taken):

Computers Made Simple
Windows 2000/XP
Folders & Files for Windows
Navigating the Internet or PowerPoint 2003
Microsoft Word, Introduction
Microsoft Excel, Introduction

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What does equivalent mean?

When the prerequisites for a course state "or equivalent" that means that you have learned the skills covered in the prerequisite by a method other then taking the class, such as on the job or on your own. If you are not sure that you have all the skills required, please contact the Computer Training Office and we will help you decide where you should begin. To ensure that you get the most out of your learning experience, be sure that you have all the necessary skills for the course you choose.

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When do I register?

Registration for each semester begins approximately one month before classes start. We advise you to register as early as possible to insure that you get into the class or classes that you chose. All registrations are taken on a first come, first served basis.

Sometimes courses are cancelled when too many people wait until that last minute to register. Because we need a satisfactory number of students enrolled before a class will run and enough lead time to notify those affected, please be sure to register early.

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When is the next catalog?

Catalogs for each semester will be sent out approximately one month before classes start. If you live in our region you should automatically receive a catalog mailed to your home. If you live outside our region, or for some reason you did not receive one, please call us and ask us to send one out to you. You can also access our current catalog on-line.

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What skills are required to get a job?

As computer technology is such a rapidly changing field, we suggest that you take some time to look through job postings, both in your local newspapers and online to see what skills employers are looking for. These skill requirements may be different in different locations around the state.

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What is the Refund Policy?

In order to receive a refund, notification of withdrawal must be received in writing, two business days prior to the beginning of class unless stated otherwise in the course description.

Refunds are not granted after the first class meeting of the course.

Address refund requests to:

Attn: Non-Credit Refunds
Naugatuck Valley Community College
Records Office, K516
750 Chase Parkway
Waterbury, CT 06708

or email: records@nvcc.commnet.edu

If there is a course cancellation due to insufficient enrollment, a refund will automatically be processed for you. Please allow approximately 2-4 weeks for processing. The person registered in Banner is the person who will receive the refund. When registering with a coupon, cancellation of one class voids the discounted price.

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What is the policy for inclement weather?

College closings due to weather are announced over local AM / FM radio TV / stations and on the web site. If the college has a delayed opening,this means that all classes scheduled to begin before the delayed opening time will not be held that day and will be rescheduled at an agreed upon time. Please note that classes begin at 8:00am. Therefore a two hour delay means that all classes before 10:00am will be rescheduled. A 90 minute delay means that all classes before 9:30am will be rescheduled.

Continuing Education classes follow the same delays and closings as all other college activities.

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Why didn't the college contact me about a course change?

Please be sure that your phone numbers and address on file with the college are accurate. We will make every effort to contact you should there be a change to your course, but we must have your current phone numbers and/or mailing address to do so.

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What requirements are there to register for a credit-free course?

In order to register for a credit-free course you do not need to take a placement exam or submit any transcripts. Please do, however, take careful note of any prerequisites listed for each course. It is your responsibility to have completed these requirements.

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How can I register?

See Registration Information for the 5 ways to register.

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Is there help if I have a disability?

If you are a student with a learning disability that may require an accommodation, please contact the Office of Learning Disabilities at (203) 575-8161.

Students with all other disabilities must contact the Office of Health Education and Disability Services at 203-575-8035.

Accommodations will only be provided to those students who have completed the disabilities disclosure process. Please contact the appropriate office at least 3 weeks prior to the course. Failure to do this may result in a delay or inability to provide the requested accommodation(s).

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How can I get a catalog mailed to me?

If you would like a copy of our current catalog, please call (203) 575-8029 or download a printable version of the catalog.

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Parking and Facilities?

Parking is available throughout the campus. Watch for signs and park in student designated spaces only. For your convenience, a map and directions are located in the catalog.

The room temperature in our buildings is subject to variation and cold drafts are common, especially in the colder months. Temperature control is not available within individual classrooms. Please dress accordingly. Many students have found layering with a sweater or jacket is necessary, even in the summer.

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Where will my course meet?

Room assignments are listed with each course in the current catalog. Please be sure to check the latest schedule for dates, times, locations and instructors. Because some room changes may occur, be sure to include your day and evening phone numbers on the registration form.

Unless otherwise noted all Computer Training courses are held on the Waterbury campus (campus map).

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Is there a required textbook?

If there is a required textbook for a Computer Training course, the book is included in the cost of the course and will be provided in class.

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What if my course or a class meeting is changed or canceled?

The college reserves the right to make changes to the information listed in this publication or cancel courses due to insufficient enrollment or other reasonable causes. Full refund is made if the college cancels the course.

If a course is canceled, you will be notified by phone or mail prior to the starting date provided we have the most up to date contact information. If your instructor cancels a class for a weather related or other emergency, he or she will implement the communication plan discussed with the students the first might of class.

Please fill out the registration form completely. Include home and business (or cell phone) numbers on the registration form. It is necessary to provide current phone numbers so that you can receive communications from our office pertaining to room changes and cancellations. If your address or phone number has changed, please indicate this when you register.

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I have never used a computer, which course should I sign up for?

Computers Made Simple.

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I do not know how to type that well, should I register for the Typing For Beginners course?

As long as you are familiar with the keyboard, meaning you know what the space bar is, and where some of the keys are, you can register directly into the Computers Made Simple course. The Typing for Beginners course is for those students who would like to learn to type, improve their accuracy or increase their speed.

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What should I take if I have never used a mouse or a Windows application but I have used computers before?

Windows

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I work with computers at the office, and have recently purchased one for the home. Which course should I take; Computers Made Simple or the Windows?

If you are familiar with computer components (keyboard, monitor, mouse, CPU) and basic computer usage, then you can enroll directly in the Windows course.

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Can I make up a class?

No. Contact the Program Coordinator for more information:

Teri Smith (203) 596-2191
tsmith@nvcc.commnet.edu

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How old must a student be to take computer classes?

There is no definitive policy on age for most of our courses. All questions regarding age exceptions (under age 18) should be answered by the coordinator.

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What is your class overbooking policy?

All overloads must be approved by a coordinator. Class limits are set based upon available computers. Students may not bring a laptop to class as an option to no available computer.

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Is there Financial Aid for Continuing Education courses?

Continuing Education courses are self-supporting and are not supported by taxpayer dollars. Costs vary. State law does not allow us to exempt senior citizens or accept veteran tuition waivers.

Education expenses are allowed as a tax deduction in some instances. Check with your human resources director to see if you qualify for tuition reimbursement within the organization or with your accountant to verify deductions.

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I have lost my Certificate of Completion for a Continuing Education course or Proficiency Certificate, can I get a new one?

Naugatuck Valley community College issues initial non-credit certificates at no cost to you upon successful completion of all your program requirements - you are responsible for the safe keeping of this certificate. Should this certificate get damaged or lost a duplicate certificate is available for an additional processing fee of $15.

Tp comply with FERPA laws, all requests must be in writing and signed by the student to whom the certificate was issued. The following information must be included:

  • Full Name
  • Name at the time of the course
  • Current Mailing Address
  • Current Phone Number
  • Student ID or Social Security Number
  • Course or Program Number
  • Semester and Year course or program was completed
  • Signature (original, not electronic) and Current Date

This process requires verification of successful program completion and may take up to 3 weeks. All communications concerning duplicate certificates and payment can be directed to:

Naugatuck Valley Community College
Kinney Hall, Room K402
Attention: Duplicate Certificate Request
750 Chase Parkway
Waterbury, CT 06708

 

 
 
Contact us today to see what you could be learning tomorrow!
       
  Coordinator, Computer Training Programs
  Teri Smith (203) 596-2191 tsmith@nvcc.commnet.edu
       
  Office Location    
  Naugatuck Valley Community College
Founders Hall, F221
750 Chase Parkway
Waterbury, CT 06708
       
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