| |
| Job
Profiling |
The Center for Business
and Industry Training is certified by SHL, is an international
organizational development company, to use their specially
crafted job-analysis tool using proven interview techniques
and sophisticated software to identify:
essential tasks of specific
jobs.
the skills and attributes
necessary for effective performance.
|
| Our certified professionals
will: |
analyze selected jobs;
deliver customized
job descriptions and training plans for each one;
and
give you important
information that will enable you to:
|
- identify competencies
needed for best on-the-job performance
- interview job candidates
more effectively
- match the right
person to the right job
- identify specific
areas for training and individual development
- set criteria for
measuring performance
- classify existing
jobs and define new ones
- identify jobs for
rotation and cross-training
- document quality
processes for registration and certification
- build teams
- develop sound strategies
for career development and succession planning
|
| Competency
and Skills Assessments |
| The assessment of
individual skills can help tailor programs to fit both
employee and employer needs. We can help you choose from
a wide variety of assessment tools that are statistically
valid and recognized by industry leaders. We are certified
by SHL, an international organizational development company,
to conduct skill assessments and job profiles utilizing
their sophisticated software and assessment tools. Confidential
testing administered by the Center for Business and Industry
Training can help you identify employees' current skill
levels in many areas such as: |
Reading Comprehension
Verbal Reasoning
Mathematical Computation
Mathematical Reasoning
Mechanical Comprehension
Leadership
Skills
Managerial
Competencies
|
|
Test results can be used
to identify specific areas for training that support
both individual and organizational development. These
results, used in conjunction with SHL's job profiling
process, can also help match the right person to the
right job.
|
| Comprehensive
Performance Improvement |
| Performance Improvement:
A systematic, strategic process to help training become
a long-term investment, rather than a short-term expense. |
| Many businesses have learned
the value of expanding their traditional training goal
to a broader strategy of performance improvement. The
performance improvement process provides objective insights
into how your organization can strengthen operations and
build momentum in critical areas. |
| Our performance improvement
specialists offer a systematic approach to improving employee's
performance. This process begins with an in-depth needs
analysis, designed to identify performance gaps that may
be impeding business goal attainment. |
| Our systematic approach
includes interview and questionnaire processes. We identify
the training needs, analyze the work environment, target
motivational factors and identify any other areas that
may act as barriers to employee productivity. Steps in
the process include: |
Confirming you business
goals.
Defining the desired
performance of key operations.
Analyzing current
performance of employees/teams.
Analyzing gaps.
Identifying
solutions.
|
| At the conclusion of the
customized, data-driven needs analysis, our performance
improvement specialists are available to continue the
collaborative process. Further actions can include designing
and implementing training programs and facilitating client
consensus on work environment and managerial actions that
will positively impact productivity. |
| Curriculum
Design |
| Working with your
company's managers and subject matter experts, our instructional
designers will create detailed curricula tailored to your
company's training goals that: |
Define desired on-the-job
behaviors (competencies)
Specific learning
objectives
Develop performance
standards for each new skill
Create assessments
of learning
Design learner-centered
classroom activities
Create a course
syllabus
|
| Career
Transition Workshops |
| The Center for Business
and Industry Training can provide a cost-effective outplacement
and career transition program to enable employees with
the skills necessary to make a rapid transition into the
job market. |
| This comprehensive program
offers a wide variety of workshops that focus on the most
current career strategies and tools to help employees
identify and compete for positions in today's economy.
Services and workshops include: |
Making the Transition-Moving
Forward Successfully
Assessing Current
Market Trends
Career Assessment
Testing
Learning Successful
Job Search Strategies:
|
- Tapping into the
Power of the Internet
- Resume Preparation
(traditional and electronic)
- Targeted Networking
Plan
- Communication Strategies
- Marketing Yourself
Effectively
- Interviewing Practice
and Skills
- Entrepreneurship
Workshops
- Individualized Educational
Advice
|
| The flexibility of the
programs permits employers to customize the program to
target the specific needs of their employees within existing
budget parameters. |
| Lean
Enterprise |
What is Lean Enterprise,
in the Office or Service Sector?
Lean Enterprise is a system that utilizes the process
of analyzing the flow and best combination of people,
equipment, supply and methods in a business environment
and continuously improving the process to achieve enhanced
value for the customer and the organization.
|
| Lean enterprise stresses
the discipline of excellence that includes the elimination
of waste or non-value-added activities while adjusting
the flow of the service according to customer demand. |
Lean Enterprise emphasizes:
standardized work (
best combination of people, equipment, supplies and
methods)
workplace organization
(clean, organized, and ergonomically safe)
effective office
layout, quality at the source
batch (work-in-process)
reduction
high performance
teams and team leadership
point-of-use
supply storage
quick changeover
(from one customer order to another)
decreasing
the time a process takes to satisfy the
customer for the service provided.
|
What is waste?
The elimination of waste can manifest itself in 8 different
categories: production, inventory, defects, processing,
waiting time, underutilized people, motion and transportation. |
What are the benefits?
The benefits of lean enterprise can affect your overall
sales and customer service as well as your internal operations.
Market impacts include better lead-time, more flexibility
and capacity for an increase in sales. Internal impacts
are reduced space and work-in-progress, quality at the
source improvements, and minimal expediting. To date,
since 1998, our coach's experience has been an average
of 78% improvement overall with savings or productivity
improvements in the averaging $178,000 per event. |
How to Get Started?
Contact Mary Ann Fontaine at The Center for Business &
Industry Training, Naugatuck Valley Community College,
203-596-2143 or email: mfontaine@nvcc.commnet.edu |
What is our Lean Enterprise
Workshop and Simulation?
Lean Enterprise Workshop and Simulation is a hands-on
workshop that presents the concepts and tools of Lean
and Kaizen action toward continuously improving a process
to achieve enhanced value for the customer and the organization.
Participants will not only learn the concepts and tools
of lean but have fun using the tools in a simulation. |
| What are the main components
of our Lean Enterprise Workshop and Simulation? |
The key concepts and learning
from the workshop will incorporate the following:
Overview of the change
process
Overview of Lean Enterprise;
value vs. non-value added work activities.
What is Kaizen;
the continuous improvement cycle
The Eight Wastes
of Lean Enterprise
Customer Demand
Time, Process Mapping, Work Sequence, Workplace
Organization
Point of Use
Storage, Quality at the Source
Customer
Pull Systems, One-Unit Flow, Visual Controls,
Mistake Proofing
Keys to
Success, Maintaining the Gains
Simulation
utilizing the appropriate concepts and
tools just learned
|
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NVCC CBIT Web Site Developed and Maintained by the Center
for Business and Industry Training Department