NVCC




Customized Training

To learn more about Customized Training,
please contact Mary Ann Fontaine
203-596-2143
mfontaine@nvcc.commnet.edu

 

 

The Center for Business & Industry Training (CBIT) provides highly targeted, customized, hands-on training and related services at affordable prices. Over 1000 employees are trained annually by CBIT in the Waterbury, Danbury and Naugatuck area. We provide training for front-line workers and management alike. Value, quality, customer service, flexibility and measurable outcomes are our trademarks. To learn more about Customized Training, please contact Mary Ann Fontaine 203-596-2143, mfontaine@nvcc.commnet.edu.
Outcome-based, Hands-on, Customized Training
Solve problems and accomplish goals.
Our first step in each intervention is to do a complete needs assessment. This involves a conversation with you or key staff to determine the current situation and establish the intended future situation. We then determine if training will assist with achieving your goals. We learn about the culture of the organization, the audience for the training and possible challenges that can be faced when training.
Collaboratively develop programs to meet your objectives.
Concrete outcomes are established for the program, as well as how these outcomes will be assessed. Then a learner-focused curriculum and assessment techniques are developed by our staff and an experienced instructor and are presented to you for final approval.
Deliver training and services when and where you need us.
You determine when and where you would like the training delivered-24 hours a day, 7 days a week! Training can be at your site or at our Waterbury, Danbury or Watertown centers.
Assess whether anticipated outcomes were achieved.
Throughout the training instructors check for understanding and provide opportunities for discussion and questions. Assessment techniques frequently include hands-on exercises, group or individual projects and group discussions. Each student is asked to complete a satisfaction survey at the end of the class. Time-bound surveys are conducted with the training sponsor to determine if the intended outcomes were achieved.

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